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Refund & Return

Refunds

  • We offer a [number of days, e.g., 30 days] refund policy from the date of purchase.
  • To be eligible for a refund, the item must be unused and in the same condition that you received it.
  • The item must be in its original packaging.
  • Receipt or proof of purchase is required.

Returns

  • We accept returns within [number of days, e.g., 30 days] of purchase.
  • To initiate a return, please contact our customer support team at [email/phone number].
  • The item must be unused and in the same condition that you received it.
  • It must be in the original packaging.
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges

  • We do not currently offer exchanges. If you need a different size, color, or item, please return the original item and place a new order.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately at [email/phone number] to arrange for a replacement or refund.

Non-Returnable Items

  • Several types of goods are exempt from being returned, including perishable goods, custom products, and gift cards.

Late or Missing Refunds

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at [info@adiayurveda.in].

Contact Information

For any questions regarding our refund and return policy, please contact us at:

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