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Shipping & Delivery

Shipping Rates and Options

  • Standard Shipping: Orders will typically arrive within 5-7 business days. Shipping fees are calculated based on the weight and destination of your package.
  • Expedited Shipping: For faster delivery, you can choose our expedited shipping option, which typically arrives within 2-3 business days. Additional charges apply.
  • Overnight Shipping: For urgent needs, we offer overnight shipping to most locations. Orders must be placed before 2 PM local time to qualify for next-day delivery. Additional charges apply.

Order Processing

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our carrier’s website.
  • If you do not receive a tracking number within 3 business days of placing your order, please contact our customer service team for assistance.

Delivery Policy

  • All deliveries are made to the address provided at the time of purchase. Please ensure that your shipping address is accurate and complete to avoid delivery delays.
  • If a package is returned to us due to an incorrect or incomplete address, additional shipping charges may apply to resend the package.
  • We are not responsible for packages lost or stolen after delivery confirmation. Please ensure a secure location for delivery or arrange to be available at the time of delivery.

Non-Refundable Items

  • Due to the nature of our products, all items are non-refundable.
  • Please ensure you carefully review your order before completing the purchase.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact our customer service team within 7 days of receipt. We will work with you to resolve the issue promptly.
  • You may be required to provide photos of the damaged or defective item for verification purposes.

Customer Service

  • For any questions or concerns regarding your order, please contact our customer service team at support@adiayurveda.in
  • Our customer service team is available Monday through Friday from 9 AM to 5 PM local time.